Data Deletion Instructions
Last Updated: January 26, 2025
How to Delete Your Data
If you want to delete your data from Beply.io, you have several options:
Option 1: Delete Your Account (Recommended)
Deleting your account will permanently remove all your data from our systems.
- Log in to your Beply.io account at https://beply.io/login
- Go to Settings → Account
- Scroll down to Danger Zone
- Click Delete Account
- Confirm the deletion by entering your password
This will delete:
- Your account information
- All connected channels
- All conversations and messages
- All team member associations
- All organization data
Option 2: Request Deletion via Email
Send an email to privacy@beply.io with:
- Subject: "Data Deletion Request"
- Your registered email address
- Your organization name (if applicable)
We will process your request within 30 days and confirm deletion via email.
Option 3: Disconnect Specific Channels
If you only want to remove data from specific channels:
- Log in to your Beply.io account
- Go to Settings → Channels
- Click Disconnect on the channel you want to remove
- Confirm the disconnection
This will remove:
- All conversations from that channel
- All messages from that channel
- The channel connection and credentials
What Data is Deleted
When you delete your account or data, we remove:
| Data Type | Deletion Timeline |
|---|---|
| Account information | Within 24 hours |
| Messages and conversations | Within 24 hours |
| Connected channel data | Within 24 hours |
| Team member associations | Within 24 hours |
| Backup copies | Within 90 days |
Facebook/Meta Data Deletion
If you connected your WhatsApp Business Account or Instagram account through Facebook Login:
- You can remove Beply.io's access from your Facebook Settings:
- Go to Facebook → Settings → Apps and Websites
- Find Beply.io and click Remove
- To delete data we received from Meta, follow the account deletion steps above or contact us at privacy@beply.io
Contact Us
For questions about data deletion:
Email: privacy@beply.io
Website: https://beply.io
We will respond to your request within 30 days.