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Data Deletion Instructions

Last Updated: January 26, 2025

How to Delete Your Data

If you want to delete your data from Beply.io, you have several options:

Option 1: Delete Your Account (Recommended)

Deleting your account will permanently remove all your data from our systems.

  1. Log in to your Beply.io account at https://beply.io/login
  2. Go to SettingsAccount
  3. Scroll down to Danger Zone
  4. Click Delete Account
  5. Confirm the deletion by entering your password

This will delete:

  • Your account information
  • All connected channels
  • All conversations and messages
  • All team member associations
  • All organization data

Option 2: Request Deletion via Email

Send an email to privacy@beply.io with:

  • Subject: "Data Deletion Request"
  • Your registered email address
  • Your organization name (if applicable)

We will process your request within 30 days and confirm deletion via email.

Option 3: Disconnect Specific Channels

If you only want to remove data from specific channels:

  1. Log in to your Beply.io account
  2. Go to SettingsChannels
  3. Click Disconnect on the channel you want to remove
  4. Confirm the disconnection

This will remove:

  • All conversations from that channel
  • All messages from that channel
  • The channel connection and credentials

What Data is Deleted

When you delete your account or data, we remove:

Data TypeDeletion Timeline
Account informationWithin 24 hours
Messages and conversationsWithin 24 hours
Connected channel dataWithin 24 hours
Team member associationsWithin 24 hours
Backup copiesWithin 90 days

Facebook/Meta Data Deletion

If you connected your WhatsApp Business Account or Instagram account through Facebook Login:

  1. You can remove Beply.io's access from your Facebook Settings:
    • Go to Facebook → Settings → Apps and Websites
    • Find Beply.io and click Remove
  2. To delete data we received from Meta, follow the account deletion steps above or contact us at privacy@beply.io

Contact Us

For questions about data deletion:

Email: privacy@beply.io
Website: https://beply.io

We will respond to your request within 30 days.